Terms and Conditions

The Bluebay Hotels Zanzibar Web Site is comprised of various Web sites and Web pages. The Bluebay Hotels Zanzibar Web Sites are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Bluebay Hotels Zanzibar Web Sites constitutes your agreement to all such terms, conditions, and notices.

Modification of these Terms of Use

Bluebay Hotels Zanzibar reserves the right to change the terms, conditions, and notices under which the Bluebay Hotels Zanzibar Sites/Services are offered, including but not limited to the charges associated with the use of the Bluebay Hotels Zanzibar Sites/Services.
You are responsible for regularly reviewing these terms and conditions and additional terms posted on particular websites. Your continued use of the Bluebay Hotels Zanzibar Sites/Services constitutes your agreement to all such terms, conditions, and notices

Personal and non-commercial use limitation

Unless otherwise specified, the Bluebay Hotels Zanzibar Sites/Services are for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Bluebay Hotels Zanzibar Sites/Services

Links to all 3rd Parties

The Bluebay Hotels Zanzibar Sites/Services may contain links to third party Web sites ("Linked Sites"). The Linked Sites are not under the control of Bluebay Hotels Zanzibar and Bluebay Hotels Zanzibar is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Bluebay Hotels Zanzibar is not responsible for webcasting or any other form of transmission received from any Linked Site nor is Bluebay Hotels Zanzibar responsible if the Linked Site is not working appropriately.

Bluebay Hotels Zanzibar is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Bluebay Hotels Zanzibar of the site or any association with its operators. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the Linked Sites Any dealings with third parties (excluding the on-line booking available for the properties but including advertisers) included within the Bluebay Hotels Zanzibar Sites/Services or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and the advertiser or other third party. Bluebay Hotels Zanzibar shall not be responsible or liable for any part of any such dealings or promotions.

No unlawful or prohibited use

As a condition of your use of the Bluebay Hotels Zanzibar Sites/Services, you will not use the Bluebay Hotels Zanzibar Sites/Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Bluebay Hotels Zanzibar Sites/Services in any manner which could damage, disable, overburden, or impair any Bluebay Hotels Zanzibar Site/Service(s) (or the network(s) connected to any Bluebay Hotels Zanzibar Site/Service(s)) or interfere with any other party's use and enjoyment of any Bluebay Hotels Zanzibar Site/Service(s). You may not attempt to gain unauthorized access to any Bluebay Hotels Zanzibar Site/Service, other accounts, computer systems or networks connected to any Bluebay Hotels Zanzibar Site/Service, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Bluebay Hotels Zanzibar Sites/Services

Alternative ways of making a Reservation

Reservation queries can be made using the contact us form in each property on the site. Alternatively, you call the Reservation Departments at the hotels for any queries.

Prepaying & Guaranteeing Hotel Reservations

The Hotels may require the reservation to be prepaid, in full or part, during high occupancy periods. Properties will require a credit card number to secure or hold your reservation at the time of online reservation. Any prepayment or guarantee requirements the property has, will be communicated to you prior to you making a reservation. If you are unable to cancel the reservation within the time requirements stated in the hotel's cancellation policy may apply. Be sure to cancel the reservation promptly if your travel plans change to avoid unnecessary charges.

Hotel Rates

This site shows the property's current rates that are updated from Bluebay Hotels Zanzibar' site management system and online central reservation systems. However these rates are subject to change without notice.

Hotel Availability

All properties that are displayed on this site can be reserved at the time of a reservation request unless the property has indicated they are not available for a specific date.

Cancellations and No-Show

All reservations must be guaranteed by credit card. Reservations that are cancelled or reduced in length of stay, or numbers, are subject to cancellation charges and no-show fees at as follows:

  • For cancellation or reduction in number of guests between 21 and 14 days calculated from noon on the accommodation date: 35% of the rates applicable per bednight shall be payable.
  • For cancellation or reduction in number of guests between 14 and 7 days calculated from noon on the accommodation date: 50% of the rates applicable per bednight shall be payable.
  • For cancellation or reduction in number of guests between 7 and 2 days calculated from noon on the accommodation date: 75% of the rates applicable per bednight shall be payable.
  • For cancellation or reduction in number of guests within 48 hours calculated from noon on the accommodation date or in case of No Show: 100% of the rates applicable per bednight shall be payable.
  • For cancellation or reduction in the number of guests for all bookings that fall within a Supplement period, full rates applicable per bed night including supplement shall be payable for all bednights so cancelled.

Arrival and check-out times

Daily check-in is from 14.00 noon on expected date of arrival. Rooms should be vacated by 10:00am on the date of departure. Special consideration may be made for extended departure time subject to anticipated arrivals.

Miscellaneous

Amendments to this agreement shall be valid only if made in writing and signed by the Operators and Bluebay Hotels Zanzibar. The waiver of any of the terms on any occasion shall not be deemed a waiver of such terms and conditions for any further occasion. All notices to be served shall be sent to the address of the party to be served as specified herein.

Copyright Notice

Bluebayzanzibar.com (and associated websites under the Bluebay Hotels Zanzibar banner (beytalchai.com, stonetowninn.com, sultansandszanzibar.com and bluebayhotels.org) (hereafter the "site") is run by Abercorn International Ltd. "Properties" include Bluebay Beach Resort & Spa, Sultan Sands Island Resort & the Beyt al Chai - the Stone Town Inn. The site contains marketing and other promotional information for Bluebay Hotels Zanzibar . It also contains booking engines to facilitate online reservations , guaranteed by credit card. Visitors are invited to register to receive news and other information from the site. If you do not accept the site's terms and conditions kindly do not register.

Site Copyright

All content and materials appearing on the site are protected by copyright and database rights. All copyright and database rights in the design, text, layout, graphics, software and screen interfaces is owned by Bluebay Hotels Zanzibar. All trade marks, copyright, database rights and other intellectual property rights in the materials on this Web site (as well as the organization and layout of this Web site) together with the underlying software code are owned either directly by Bluebay Hotels Zanzibar Ltd or by our licensors. Without prior written permission Bluebay Hotels Zanzibar Ltd, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this Site or the underlying software code whether in whole or in part. However, the contents of this Site may be downloaded, printed or copied for your personal non-commercial use.

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Certificate of ExcellenceCertificate of Excellence  ATTA: African Travel and Tourism Association